Login/Account Settings
• How do I login?
• Why do I get an error when I type in my password?
• What if I forgot my password?
• How do I get my cookies to work?
• How do I update my User Profile?
• How do I change my Product Alert settings?
• How do I change my password?

How do I login?
Click on the Login link in the left navigation bar to go to the Login Page. Enter your Login Name and Password and click the "Login" button.

If you check the "Remember me" box when you login, and you do not log out, you won't have to login each time you come back. Your browser will "remember" your login name on your computer and your contact details will be pre-completed automatically when you send inquiries. To ensure your security however, you will always be asked to login to access secure parts of the site.

Back to Top

Why do I get an error when I type in my password?

1.	Check how you are typing your password. Remember that passwords for Global Sources are case-sensitive. Example, if you entered "comPL3X" as a password during registration, the site will only accept "comPL3X", not "compl3x" or "COMPL3X".
2.	Check if your keyboard CAPS LOCK has been accidentally activated. This may have caused you to unintentionally type your password in the wrong case.

Back to Top

What if I forgot my password?

1.	Simply click on "Forgot your login name or password?" at the Login Page.
2.	Enter your registered e-mail address.
3.	Click Submit to complete the process.

Global Sources will create a new password and send it with your login name to your registered e-mail address.

Then use this new password to login. For your protection, this password is a random, system-generated password. Once you have logged in, you can change your password by clicking on the User Profile link in the left navigation bar.

If you cannot remember your registered e-mail address, please contact us.

Back to Top

How do I get my cookies to work?
You will need to configure your browser to accept cookies. You can find out how to make your browser accept cookies here.

Back to Top

How do I update my User Profile?

1.	Once logged in, click on the User Profile link in the left navigation bar.
2.	On the User Profile screen, type in your new or updated information in the appropriate fields.
3.	Click Submit to save your changes.

Back to Top

How do I change my Product Alert settings?

1.	Click Product Alert in the left navigation bar.
2.	On the expanded Product Alert menu, click Settings.
3.	Select the type of e-mail update you want to receive by checking or un-checking the appropriate boxes.
4.	Click Update to save the changes.

If you wish to add or remove product categories for your Product Alert, click on Edit Categories.

Back to Top

How do I change my password?

1.	Once logged in, click on the User Profile link in the left navigation bar.
2.	Click Change Password option under User Profile.
3.	Enter your new password, enter it again to confirm, and then click Submit.

Copyright Trade Media Holdings Ltd. Copyright Trade Media Ltd. All rights reserved. Any unauthorized reproduction of any content herein is strictly prohibited.