Reliable exporters: find them and meet them

Full Question

What are the often overlooked parts of a purchase order that could help to keep the buyer safe and fulfill the procurement?

Answer

If you are placing a PO to a China supplier, I would encourage you to have pre-set terms about how defects are to be handled as well as penalties for late delivery. In my 12 years of living in China, I have had many suppliers delivered late and/or supply faulty merchandise, but not one single time has a supplier proactively offered to cover the costs of replacement parts and shipping UNLESS I had terms in place in advance.