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How to return defective merchandise to China

 

Returning defective merchandise is one the biggest headaches in China sourcing. This video will give you an understanding of the problem, as well as advice about what you can do to avoid it. Mike Bellamy, Founder of the PassageMaker family of companies (www.PMadvisoryGroup.com) and business lecturer at www.ChinaSourcingAcademy.com

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TRANSCRIPT

Greeting from South China, I’m Mike Bellamy, founder of the PassageMaker Group of companies and guest lecturer at the China Sourcing Academy.

I have been living in Asia pretty much full time since 1993, and today I’d like to share with you some of the lessons I learned over the years.

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