Product Information

Model Number	HT23-1-#0872	Brand Name	qcy
origin	China	Small Orders	Accepted

Key Specifications/ Special Features:

QCY T13 Pro Adaptive ANC Wireless Earbuds 13mm Drivers Powerful Bass 50dB Hybrid ANC Bluetooth 6.0 Earphones 6 Mics ENC Clear Call 47H Multipoint Connection

Features:

-50dB Adaptive Hybrid ANC Noise Cancellation: Across a 20Hz to 20000Hz wide-frequency range, the QCY T13 Pro earphones effectively minimizes noise in various environments;

- 4 Noise cancelling modes for your desired needs: Indoor, Commute, Outdoor, Anti-Wind Noise;

- Immersive, Powerful Sound: 13mm PET diaphragm dynamic speakers and unique acoustic design give you deep and rich bass, round mids and clear highs;

- 47 Hours Day-and-Night Playtime, Support Fast Charging (get 1.5 hours of playback with just 10 mins charging);

- 6-Mics ENC Al Clear Calls: ensure your voice is heard clearly on the other end of a call, anytime, anywhere;

- Bluetooth 6.0 and 0.045s Low-Latency: QCY T13 Pro delivers a faster, more stable connection, and ensuring smooth, lag-free audio for both music and gaming;

- Transparent Mode: Enjoy pure music while staying aware of voices and important notifications, ensuring safety on-the-go;

- Instant Multipoint Connection: Stay connected to two devices and move between them seamlessly;

- Support APP customization and EQ adjustment, 12 Preset EQs;

- Support Touch Control, Voice assistant, Sleep Mode, Game Mode.

Specifications:

Product Name: QCY T13 Pro

Pairing Name: QCY T13 Pro

Type: In-Ear

Compatible Systems: iOS / Android

Water Resistance Range: IPX4

Dimensions (Case): 57.8*51.7*26.5mm

Dimensions(Earbud):33.6*23.9mm

Bluetooth Range: 10m

Bluetooth Version: 6.0

Bluetooth Profiles: HFP/A2DP/AVRCP

Total Battery Life(ANC On/Off): 38H/ 47H

Single Playback(ANC On/Off): 8.5H/ 10.5H

Battery Capacity(Earbuds):40mAh, 450mAh(charging case)

Charging Port: Type-C

FAQ:
Q: What should I do if the headset received unable to turn on?

A: Confirm that the charging case has power left, press the button on the case and check if at least one LED is illuminated.

If charging case power off, please put the earphones in charge case and charging for 1 hour. Before charging, please Remove the stickers on new earphones.

Connect the case with your included USB cable and plug it into a USB power source.

Q: What should I do if Sound comes from only one earphone?

A: Put both earphones back into the charging case and close the cover, then take them out again to check whether both ears have sound. If only one earphone still has sound, please restore the factory settings for both earphones.

Q: How to solve the problem that the mobile phone prompts that it cannot connect?

A: Delete the pairing record on the mobile phone, and then search for pairing and connect again.

Q: How to solve the problem that there is no sound when listening to music or calling?

A: There is a settings icon on the right side of the Bluetooth connection name on Android phones. Click to enter, turn off the mobile phone audio and media audio, and then turn them on again. If there is still no sound, please re-pair the earphones with the mobile phone.

Q: Why is there a delay in video or games?

A: Affected by factors such as the use environment, network and mobile phone Codec, there will be different degrees of delay when the mobile phone transmits audio data to the earphone.

Q: How to solve the problem of stuck or intermittent sound?

A: If there are a lot of Wi-Fi, 5G or 4G signals, high-power electrical appliances around, it may cause stuck and intermittent sound. Please Change the environment or re-pairing can solve the problem.

Q: What is the warranty period?

A: QCY products come with a 12-month warranty from the date of receipt.

Other Tips:

1. Before using the earbuds, please read the manual carefully and keep it for future references.

2. The earbuds need to be fully charged prior to first-time use.

3. lf the earbuds are left unused for over two weeks, please recharge.

4. Please use the chargers made by qualified manufacturer.

5. lf earbuds fail to be found by phone, please re-turn them connectable or restore factory settings.

6. lf a program error of phone occurs, please turn off and on Bluetooth function or reboot the phone.