Help

•	How can I gain access to Private Supplier Catalog?
•	How do I update my profile?
•	How do I change my password?
•	What do the different user roles mean?
•	How do I know what user role I am assigned?
•	How can I retrieve my login name or password if I have forgotten it?

How can I gain access to Private Supplier Catalog?

1.	Go to www.globalsources.com, click "Register" at the upper right corner to register as a Global Sources Online member.
2.	Input your own e-mail address and set your login name and password.
3.	Ask your Client Service Officer or your company’s Private Supplier Catalog Administrator(s) or Super Administrator Apply to grant you access.

How do I update my profile?

1.	Click on "User Profile and Password" under "Settings" in the menu bar.
2.	On the User Profile page, update your information.
3.	Click Submit.

How do I change my password?

1.	Click on "User Profile and Password" under "Settings" in the menu bar.
2.	On the User Profile page, click the "Change Password" link in the upper left corner.
3.	Type in your new password.
4.	Click Submit.

What do the different user roles mean?
All users of your Private Supplier Catalog are assigned a role that determines which functions each can perform. Below is a list of user roles and their corresponding functions:

Private Supplier Catalog Function Super Administrator Administrator Poster Editor Viewer

Manage your user profile and password

View created Product Profiles and Company Profile Sections

View Online Training

Batch-send products using "E-mail this"

Manage and add new contacts to Address Book

Create and edit Product and Company Profiles

Manage product folders

Invite buyers to your Private Showrooms

Create Private Showrooms

Post Product Profiles and Company Profile Sections to Global Sources Online/Corporate Website/Online Sourcing Fairs

View Industry Trends and Contract Details Reports

Create PDF Catalog and post it to Global Sources Online

View Marketing Results, Buyer Leads and Client Service Reports

View and manage inquiries *

Manage Buyer Inquiry E-mail Address

User Admin

Manage Online Chat Settings

Manage and distribute inquiries

Manage Address Book and distribute entries to other users

* If the Super Administrator assigns an inquiry folder to the Administrator, the Administrator will have access to view the inquiry under this folder.

How do I know what user role I am assigned?
You can find your user role in the top right corner next to your name.

If you are a Super Administrator or Administrator, you can go to the User Admin page in "Settings" to view all of your company’s users and their user roles.

How can I retrieve my login name or password if I have forgotten it?
If you have forgotten your login name or password, you can click on the "Forgot Your Login Name or Password" link on the login page www.psc.globalsources.com. Enter the e-mail address that you've registered with Global Sources on the following page, and the system will send you an e-mail with a secure link to change your password.

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