Eight Courages of Leaders

Global SourcesUpdated on 2023/12/01

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Trends change and new ideas emerge. When discussing leadership skills, an "old" concept is back in the spotlight: courage.

The reason is simple: Businesses are facing more and more competition; customers are demanding more and more; shareholders and employees are expecting more and more. There are more and more times when decisions need to be made bravely.

Therefore, "courage" has become one of the most important factors for companies looking for leaders. According to business consultant Peter Koestenbaum: "When judging a leader's thoughts and actions, people often use four words to praise a leader's greatness. That is - vision, pragmatism, ethics and courage. "

So, when the word "courage" is used in the context of a leader, how is it defined? According to FedEx, a good leader has nine qualities, one of which is "courage." The company also defines courage in detail:

"willingness to make one's own opinions, even if they are not popular; not giving in to pressure or the opinions of others in order to avoid conflict; doing what is right for the company and its employees even if it would cause him trouble personally."

When companies look for courageous leaders, they evaluate candidates for their level of self-confidence, intellectual and emotional integrity. John Thompson, vice chairman of the executive search firm Heidrick & Struggles, showed an assessment form the firm uses. "Can he stick to what he thinks is right? Can he make improvements to his thinking and thinking based on reality? Can they admit to their mistakes and be willing to take responsibility for their actions and thoughts, And delve deeper into this mistake?"

Plus, it's easy to spot a leader who lacks courage. Thompson describes these people as having "less emotional integrity and less willingness to correct bad decisions and mistakes." They often say, "That's the way to go," "This is what a competitor did," or "We can't get the share we want." Obviously, these are all excuses to excuse themselves.

As you can see, it's easy to define, and it's relatively easy to identify objects. The real difficulty is that, like other leadership qualities, courage is not an individual act. It is not only seen in the leader, but must also be reflected in the behavior of the followers. One of the favorite sayings of scholars of ancient Roman history is: "When Cicero opens his mouth, people are amazed; when Caesar opens his mouth, people march in line." If you want people to follow your mind, just It takes great courage.

In many situations, people need courageous leaders. Listed below are some of the more important examples, I believe it will bring you some inspiration.

Inspiring Vision

Japanese products were once considered synonymous with poor quality, and Sony hopes to change this perception and build its own corporate image. Boeing's goal is to dominate the commercial aircraft industry and bring the world into the jet age.

The presentation of these visions, as well as the detailed description of the visions, required a great deal of courage.

Leaders must have the courage to formulate and present these visions and work with other employees to translate them into reality. To some employees, the company's vision seems never to be realized. As a leader, then, it is your responsibility to motivate these employees and help them overcome the obstacles on the way to achieve their vision.

Experienced leaders do these things with such ease that it's hard for people to realize how brave they are. All people are concerned about is what to do to make the vision come true. Courageous leaders are able to sort through the chaotic work situation and focus on the things that deserve attention. This way, they can anticipate possible troubles at work in the future. In addition, because they can foresee long-term success, they are less concerned about short-term uncertainties.

Leaders today often use their imaginations to find breakthroughs when designing their vision—and the effect is quite obvious.

In the development history of Pfizer, IBM, General Electric and 3M, the vision design often originated from the imagination of some genius entrepreneurs. At IBM, it is not Lou Gerstner that is mentioned the most, but Thomas Watson Jr. and his IBM360 structure. McDonald's is also returning to the corporate philosophy of Ray Kroc. Today's leaders are asking, "What are the core qualities of our business, and how can we maximize them?"

Leadership lessons: Identify the core qualities of the business; focus on what matters most; Looking ahead to future goals, don’t be tied down by the current difficulties.

Discover new markets or industries

When it comes to vision, very few CEOs are considered visionary leaders. They have the courage to stand by their judgment and discover markets that don't yet exist or that others don't see.

Google CEO Eric Schmidt is one of them. Before finding him, the company had approached many CEO candidates, but none of them could tell where Google was going in the future. Schmidt, on the other hand, showed his ability to be different. His vision for the company's future surprised even Google's two founders, Larry Page and Sergey Brin.

Schmidt said that when he initially communicated with the two bosses, "they disagreed with everything I said." For example, they couldn't understand why the company couldn't stay small -- in Schmidt's vision, Google's future had to be big. Later, the company underwent a drastic overhaul under Schmidt's leadership.

The numbers are perhaps the most telling: When Schmidt first joined Google in 2001, the company's annual sales were just $86.4 million. Under his leadership, Google now has more than $3 billion in annual revenue, with net income soaring from $7 million to $400 million last year.

Leadership lesson: Think about the core benefits your product or service brings to customers, and how large those benefits will be, and then resolutely pursue change.

Going upstream

Henry Sy of SM Group, one of Asia's largest mall developers, recalls when he spent millions of dollars buying a tract of land to build the largest store in the Philippines Criticisms are heard endlessly. It was in the 1980s. Due to the turbulent political, economic and social situation in the Philippines, it was almost impossible to attract foreign investment, and even domestic investors were pitiful.

Everyone said Shi Zhicheng was crazy, but he was the only one doing it. "I found out from the income of my own store that people were actually quite rich," he recalled. "So, who do you think I should listen to—the income figures of my own store, or someone else's opinion?" Simple: Shi Zhicheng insisted on completing the project, which brought him great success. Since then, he has made persistent efforts to create a larger merchandise store.

It takes courage to go "upstream". For Shi Zhicheng, insisting on the judgment of the future, supplemented by clear data, enables him to easily move against the trend.

Howard Schulz, the founder of Starbucks, is another example of success. At first, he was told by experts not to take Starbucks internationally—after all, the company has a 10 percent share of the domestic U.S. market.

But Schultz doesn't see it that way. He believes that Starbucks has every opportunity to enter the international market. It turns out he was right. Not only that, but he seems to have a huge appetite in the international market. "We don't have the word 'saturated' in our dictionary," Schultz said. He cites a huge growing market, China, as an example: "Our stores have been hugely successful there." Leader Lesson: Follow the basic laws of the market---not the basic laws that others say, but the data. Therefore, as long as there is enough evidence, you should stand by your own point of view.

Winning Trust

There is a famous saying in management circles: People should not be managers, but should be led. If you want your subordinates to follow your leader, you must gain their trust.

When IBM was a small company, then-CEO Thomas Watson Sr. adopted a unique leadership style that laid the foundation for IBM's subsequent success. His son Watson Jr., the heir to the company, recounts how his father earned the trust of his subordinates.

"Father never fired his employees. He told them that he would rely on them and that all he did was make them better. Father knew that to earn the loyalty of his employees, he had to To build their self-esteem. When I joined IBM many years later, the company was well-known for its high salaries, generous benefits, and employees' commitment to their careers. But at the beginning of the business, when the company was poor and white, my father was relying on himself. Words and deeds win the loyalty of employees."

Watson Jr. said his father insisted on "a tolerant management style." He turned out to be right—corporate morale and productivity remained high in the old Watson era; even in the age of industrial alliances, IBM employees never felt the need to unionize.

Leadership lessons: Help your employees build self-esteem and trust your employees so they will trust you more. Be more positive and optimistic, and lead more tolerantly.

Making Risky Decisions

Courageous leaders know that if their company fails, they will too. Therefore, they know how to take risks. For a manager, inaction is worse than wrongdoing. Managers who are constantly evading decisions are considered ineffective and even scorned by superiors, colleagues and subordinates.

So, how can managers ensure they are taking reasonable risks?

HR Magazine advises: "Of course people can make mistakes when they take risks; however, it is important that you know and acknowledge the difference between risky and stupid decisions. Managers must be able to distinguish between Whether a decision or action is reckless or bold. If you fail, be sure to take a hard look at it and learn from it."

Leader's Lesson: Develop a sense of importance; believe that you can do a great job ; Encourage people to fight for your goals and remember: You must be passionate about yourself. If the manager himself can't show enthusiasm and responsibility, no one else will work for you.

Implementing Change

Courage is also essential when managers lead the way through change. Be aware that some people are initially reluctant to accept new perspectives or resist new demands for action. Most people don't have the courage of managers who want to change because it might affect their real-world interests.

Leadership expert John Kotter often tells the story of Jim Adamson. Adamson was the leader of the NCR factory in Dundee, Scotland, which was a mess - poor product quality, low customer satisfaction, disorganized management and unruly workers. In order to save the factory, he first told everyone about the situation in the factory, and then helped employees to set feasible goals, encouraged them to overcome difficulties, and asked everyone to work together to overcome difficulties. The courage of a leader determined to innovate can be seen in his first speech to employees:

"Right now, we are in a crisis. The situation is difficult, but not impossible. Remedy. I say this because I've helped other companies turn their backs around in the past. So, I need your help. That is, either you follow me or leave immediately."

It takes courage to say such things. At the same time, it also requires an attitude of humility. Humble leaders know that change cannot be forced upon others, or those employees on the sidelines are likely to become hostile to the change.

Leadership lessons: Support change; actively lead and implement change; focus on emotional communication with employees during the change process to increase their self-confidence, so that they can respond to change measures and your leadership style.

Dare to say "no" to my boss

Former Chrysler President Robert A. Lutz said he learned how to be brave when he was a young General Motors manager matter. He was once told by a senior manager that he was doing a great job and the company appreciated his talents, so he had a good chance of getting a top management position.

But there is a problem that must be solved. Lutz is the type of person who doesn't hesitate to raise objections to his boss. Sometimes he would even attack the big boss directly, knowing that the big boss was five levels higher than him. So what does the senior manager think Luz should do? "You'd better go with the flow," he told Lutz to stop firing at his senior bosses. However, Lutz felt he couldn't do it. In the end he chose to leave.

"Leaders must have courage," says Lutz. "Some timid managers will do what their bosses say, but others will fight for what they believe in. That's entrepreneurial courage!"

In many management circles, "seeking trouble" is very taboo. Also, some brave managers say embarrassing things, or deliver bad news, or just ask embarrassing questions in manager meetings. And such people often get themselves into trouble.

Yet surveys show that many CEOs want their managers to be assertive. In a survey by HR Magazine, CEOs listed their selection criteria when looking for managers. Some of these are common, while the newer ones include business acumen and the ability to align work with the overall company goals. And the most striking one: courage.

One CEO put it candidly: "I want managers who are really bold." That is, when a superior makes a bad decision, he must be able to speak up. "People like that are really valuable," the CEO said.

Leader lessons: Develop self-confidence; learn to debate freely, make quick decisions and take responsibility; dare to challenge authority, express and accept different opinions; turn opinions into decisions, and implement decisions firmly.

Passing the business into the hands of others

Over the course of their careers, great entrepreneurs and business founders have proven successful leaders. Many of them have faced a situation where they handed over a business they started to someone else. At times like these, courage is what they must have.

According to Starbucks' Schultz, "The ability to recognize your own shortcomings determines whether you can turn your ideas into a great and lasting business. In the process of company growth, managers must not be too conceited. .You have to find people with enough experience to help you achieve your goals, and before you need them, you have to find these people first, and have the relevant rules and regulations in place. Because, when the business is growing rapidly, it is difficult to temporarily find The right people."

It's also important: don't look for people who are always saying "yes," that is, people who are quick to agree with your views and decisions. Look for people who are not afraid of creative conflict and who are willing to argue with you on key issues, while respecting the company culture.

Leadership lessons: Identify your weaknesses; have the courage to find people who are stronger than you; encourage them to challenge your point of view while respecting the company's fundamentals; surround you with great people while also Allow them to make mistakes; stop doing everything hands-on like you did in the early days of the company.

The author, Jet Magsaysay, is a consultant to this magazine, translated by Jin Jiji.

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