Download App
Better Online and Trade Show Sourcing Experiences.Scan the QR code to download.
Learn More
Hot Topics
Be warmed before boarding
Business class guests will receive special attention from the moment they book their tickets. Airlines usually set up special reporting counters, special waiting rooms and special boarding gates for them, and they will also get more points for flying miles or other small giveaways. Some airlines also offer free shuttle service.
For example, Air France's business class guests can choose their seats when booking, and can change the reservation according to their own needs. Cathay Pacific offers a telephone check-in service for passengers departing from Hong Kong with only hand luggage. In Hong Kong, Seoul and other places, Cathay Pacific also provides urban check-in services, where passengers can drop off their luggage and collect their boarding passes. When flying in business class on Korean Air, you can enjoy independent boarding service.
Business class guests can rest in a dedicated VIP lounge while waiting for their flight. Generally speaking, the business VIP room has a comfortable environment and is equipped with television, books and newspapers and other leisure and entertainment equipment. There are telephones, fax machines, computers and networks for guests to use, and catering services are also provided. Some airlines even have showers.
Cathay Pacific's VIP lounge at Hong Kong International Airport was recently voted the world's best airport VIP lounge for 2003/2004 by international survey agency Skytrax. Let's take it as an example to see what business class guests can expect in the VIP lounge Serve.
Cathay Pacific has two VIP lounges at Hong Kong International Airport, "Huan Yu Tang" and "Yu Heng Tang". The business VIP room of "Huanyutang" is over 3,000 square meters and has more than 400 seats, all of which are handcrafted in Italy. In multiple open seating areas, natural light floods into the interior through the towering windows of the terminal building, allowing passengers to enjoy views across the airport. There are 34 private workshops in the open area, each with a soft seat and a table, where passengers can rest or work.
The business VIP room of "Yuhengtang" has more than 200 seats and is divided into three different seating areas: the first area is located near the "Changdi Bar" and the large plasma screen TV, and some seats are equipped with power supply And a telephone plug for passengers to use the computer; another seating area near the large window, there are many different matching seats, convenient for different numbers of passengers to sit around; the third seating area is specially designed for passengers who need quiet. Laptop wireless connection service is provided in each seating area.
The Long Beach Bar at Yuhengtang is the longest airport bar in the world, built of white marble with highly polished stainless steel countertops. Sitting here, sipping a drink, watching the plane taxiing on the tarmac or taking off against the sunset at dusk, will never feel boring and long waiting for a flight.
In addition, the lounge also provides guests with a wide variety of food, including Asian and European cuisine, with frequent changes to ensure that frequent Cathay Pacific passengers can also feel new.
Enjoy attentive care during flight
In recent years, major airlines have made great efforts in business class. From hardware to service, they have been greatly improved than before.
Comfortable cabin environment Cathay Pacific's long-haul business class features soft tones, accented with vibrant colours, creating a modern, comfortable and relaxing environment. Business class on regional flights uses bright, lively tones due to the daytime departures. Qantas has adopted an ingenious new lighting system on its Boeing 747 aircraft, which automatically adjusts the brightness of the light on time to make passengers feel more comfortable.
More professional service staff Business class flight attendants are generally more senior and more caring for each customer. For example, the business class of Korean Air has 6 professional flight attendants to provide services to ensure the comfort of guests.
Spacious and independent personal space Airline business class is usually more spacious. For example, Virgin Atlantic's new luxury business class seat has independent space for each seat, which does not disturb the passengers in the adjacent seat at all, ensuring the privacy and sleeping environment of passengers. There is also a chair behind each seat that allows people to sit face-to-face, so that the accompanying friends can sit down and chat and dine with you. Airlines such as Qantas and Singapore Airlines also offer very wide seat pitches in business class.
Cathay Pacific also provides more personal storage space in business class, with coat hangers in each seat and larger magazine pockets for books and newspapers.
Comfortable and even reclining chair British Airways was the first airline to introduce a bed in business class, and airlines have since rolled out upgrades.
Singapore Airlines has invested heavily in improving business class seats since 2001, launching the "bigger, better and more comfortable" SpaceBed. It is said that the couch is made of a special material developed by NASA, so "not sitting on it, but sleeping comfortably in it". The reclining angle of the couch when fully extended and flat is 8 degrees, which Singapore Airlines believes provides the most comfortable enjoyment for guests when the airliner is in flight.
Since last year, "the world's longest business class full sleeper bed" has appeared in Qantas' international business class. This seat not only has adjustable seat cushion, leg cushion, footrest and head cushion, but also built-in back massage device. The seat length is 199.4 cm and the bed tilts 7.7 degrees.
Gourmet Food and beverages in business class are specially prepared and served for guests. Guests not only have more food types to choose from, but also can choose their meal time freely. For example, the Qantas business class special hotel room-style a la carte service to match the sleep time of passengers.
Shortly after takeoff, Cathay Pacific guests can enjoy a drink or cocktail of their choice, complete with nuts or a hors d'oeuvre. For the main meal, guests generally have four main courses to choose from, as well as various side dishes and two desserts to choose from. Special snacks are also available during festivals such as Chinese New Year. Cathay Pacific also offers a variety of fresh Italian coffees to business class passengers.
Virgin Atlantic is the only airline in the world with a sky bar, with 6 high chairs for business class guests to relax.
Entertainment and Information Airlines usually provide business class guests with multiple TV, movie and music channels, as well as various games. Newspapers and magazines are also available.
Qantas' in-flight entertainment system includes 12 sets of the latest movies and 6 TV channels, 16 high-quality music channels, 10 games, and is equipped with high-quality sound-isolating headphones to avoid mutual interference.
The video entertainment channel provided by Cathay Pacific Airways, in addition to Hollywood blockbusters, there are also many Asian movies from China, Korea and Japan. Movies screened on board will try to provide bilingual channels and Chinese subtitles.
In terms of music programming, Cathay Pacific provides passengers with the hottest pop and classical music, and even exclusive interviews with famous artists. It is worth mentioning that Cathay Pacific is the only airline in the world that provides instant BBC news on board.
In terms of equipment, the sound quality of Cathay Pacific's in-flight audio equipment is comparable to or even surpasses that of most home audio systems. The 10.4-inch personal TV screen in Virgin Atlantic's new premium business class is the largest seatback TV screen in business class today.
Ground Contact Qantas offers telephone and text-messaging services with reply-to-reply functionality for international business classes for an additional fee and only accepts credit cards. Cathay Pacific is the first airline in the world to commit to rolling out inflight email across its entire fleet, allowing passengers to stay connected while flying anywhere in the world, whether over the Pacific Ocean or crossing Siberia. Northwest Airlines' World Business Class seats are equipped with 110-volt laptop sockets, making it easy for passengers to surf the web without having to carry bulky transformers or spare batteries.
Other services Virgin Atlantic has the world's only professional beauty service space in its new luxury business class, where guests can enjoy head, neck, shoulder massage and beauty services. Qantas offers the new L'Occitane amenity kit. Cathay Pacific offers in-flight shopping and delivery services, including fragrances, jewellery, cosmetics, electronic equipment, souvenirs and gifts.
It should be reminded that the business class service of each airline varies according to the aircraft type and route. Passengers need to ask clearly before booking. And there is an extra charge for in-flight calls and text messages, so don't forget to bring your credit card.
More Sourcing News
Read Also