Supreme Buyer

  • Terms and Conditions
  • These Terms and Conditions constitute a legally binding agreement between you ("you”) and Publisher, governing your subscription to the Supreme Buyer ("Program”) and your access to and use of the Services. By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree to all of these Terms and Conditions, you are not authorized to access or use the Services, and we regret that we are unable to provide them for you.
1. Definitions

In this Agreement, the following words and expressions shall, unless the context otherwise requires, have the following respective meanings:

"Buyer" means the party named in this Agreement next to the word "Buyer".

"Communication" means any communication in any form or medium whatsoever (including but not limited to any e-mail or facsimile communication).

"Effective Date" means the effective date of this Agreement and upon the Publisher's issuance of email confirmation to the Buyer, confirming its acceptance of the Buyer's subscription to the Program and this Agreement.

"Event" means online tradeshow, business matching event, conference and/or seminar in the Publisher's websites.

"Materials" include any and all text, images, graphics, illustrations, designs, information, representations, sketches, maps, trademarks, trade names, brand names, logos, labels, software, names of persons, voices, sounds, and still or moving images.

"Online Services" mean those additional online packages offered by the Publisher (and/or its affiliates) in respect of Event in the Publisher's (and/or its affiliates) websites (other than those included in the Publisher's and/or its affiliates' standard sponsorship categories) to the Buyer.

"Our Reference" means any of (or any reference to any of) our company names, brand names, logos, trade/service marks, domain names, URLs or IP addresses, or any confusingly similar derivative or variant thereof, or any e-mail address containing any of the foregoing (whether in whole or in part).

"Our Systems" means any of our e-mail, computer, internet, website, communication or other services, software, hardware, systems or tools.

"Exclusive Services" or "Services" means services or offerings provided by the Publisher to enhance or refine Publisher's offerings and/or Online Services. Such services are intended to deliver added benefits, improve customer experience, or provide ancillary services supplementary to the primary services. The specific scope and services of Exclusive Services or Services are outlined in Clause 2 below.

"Publisher" means Publishers Representatives Limited.

"we", "us" or "our" refers to Publisher and/or its affiliates, and/or their respective principals, agents, representatives, contractors, licensors and/or licensees, as the case may be.

"you" or "your" refers to Buyer.

2. Our Services

The Supreme Buyer is a premium service offered by Publisher to enhance the sourcing experience for qualified buyers engaged in cross-border B2B trade. This Program is designed to reduce procurement risks and improve transaction efficiency. By subscribing to the Program, buyers gain access to exclusive services including but not limited to identity verification, enhanced visibility to suppliers, priority sourcing support, and curated business matching (collectively "Exclusive Services” or "Services”). Participation in the Program is subject to the Terms and Conditions outlined below. By subscribing this Program, buyers agree to comply with all applicable policies at Global Sources Online website and maintain accurate business information to retain supreme buyer status.

The Exclusive Services or Services provided under the Program include, but are not limited to:

  • Supreme Buyer identity icon across platform interfaces
  • Priority display of curated new products
  • Inquiry prioritization in merchant dashboards
  • Access to market intelligence materials
  • Exclusive product whitepapers
  • Free sample entitlement (Subject to the discretion of the supplier providing the sample)
  • Supplier recommendation and matching services

The Publisher reserves the right to update or modify the scope of Services at any time, provided that such changes do not materially diminish the overall value of the Program.

All Services are provided on an "as-available” basis. Publisher does not guarantee uninterrupted access to any feature or service and shall not be liable for any delays, omissions, or interruptions arising from technical malfunctions, third-party dependencies, or events beyond its reasonable control, including but not limited to force majeure.

The information and Services provided by Publisher are not intended for access or use by any person or entity in any jurisdiction or country where such access or use would be contrary to applicable laws or regulations, or where such access or use would subject Publisher to any registration, licensing, or compliance obligation within that jurisdiction. Any person or entities who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Supreme Buyer offers two tiers of service:

  • Standard Tier: Buyers who have paid the service fee but have not completed corporate Identity verification. These Buyers receive access to baseline Services as outlined in the Program by the Publisher.
  • Verified Tier: Buyers who have paid the service fee and successfully completed corporate identity verification. Verified buyers are entitled to Exclusive Services, including priority access to certain benefits, exclusive sourcing opportunities, and additional platform privileges.

Verification status is determined by the Publisher and may involve submission of relevant corporate documentation and/or information. The Publisher reserves the right to adjust service levels or eligibility criteria at its sole discretion.

3. Validity

This Agreement shall be deemed valid only upon formal confirmation and/or acceptance by authorized representatives of both the Publisher and you, and upon full receipt of payment by the Publisher. In the event that any Services under this Program cannot be delivered as scheduled due to reasons attributable to you, the Publisher reserves the right to terminate this Agreement at its sole discretion without further liability.

4. Your Use of Our Services

Subject to your compliance with these Terms and Conditions, we grant you a non-exclusive, non-transferable, revocable license to: (I) access the Services; and (II) download and print a copy of any portion of the content to which you have properly gained access.

We reserve all rights not expressly granted to you in and to the Services.

5. Sample Entitlement

You enrolled in the Program may be eligible to receive complimentary product sample, subject to the following conditions:

  • Sample availability shall be determined solely by the supplier and may vary by product type, geographic region, and time period;
  • Fulfillment of sample requests is contingent upon supplier approval and entirely at the supplier's discretion;
  • Publisher makes no representations or warranties regarding the availability, quality, or timeliness of any sample and shall not be held responsible for any supplier refusal, delay, or non-performance.

For the avoidance of doubt, with respect to the "Free Sample” entitlement, the Publisher does not participate in the mailing or sale of any physical products or product samples. All related transactions shall be arranged and conducted offline and independently between the Buyer and the supplier.

Under no circumstances shall the Publisher be liable for any direct, indirect, incidental, or consequential damages arising from or related to the sample entitlement, including but not limited to loss of business opportunity, reliance damages, or reputational harm.

6. Business Matching Service

As part of the Program, you may submit procurement criteria for participation in the business matching service. Publisher shall make commercially reasonable efforts to identify and recommend suppliers that align with your requirements.

Publisher makes no representation or warranty, whether express or implied, regarding the accuracy, suitability, or availability of any supplier match. You acknowledge and agree that Publisher does not guarantee any specific business outcome, transaction, or engagement resulting from the business matching service, and shall not be held liable for any failure to identify or connect with suitable suppliers.

All supplier recommendations are provided strictly for informational purposes only, and you remain solely responsible for conducting independent due diligence and making final business decisions.

7. Access to Market Intelligence Materials

As part of the Program, you may be granted access to selected market intelligence materials, including but not limited to vertical industry magazines, SKC in-depth articles, and other proprietary reports ("Materials”). "SKC in-depth articles” refers to proprietary industry analysis, reports, or editorial content curated by Publisher, made available exclusively to you for informational and internal business use.

Access to such Materials is subject to the following terms:

  • Materials are made available exclusively to you for a limited period, as specified by Publisher, and may be subject to download restrictions or expiration dates;
  • All Materials are provided solely for informational and internal business use. You shall not reproduce, distribute, publish, or otherwise disclose the Materials to any third party without the prior written consent of Publisher;
  • Publisher retains all intellectual property rights in the Materials. No license or transfer of ownership is granted by virtue of access;
  • Publisher makes no representation or warranty regarding the accuracy, completeness, or fitness of the Materials for any particular purpose, and shall not be liable for any reliance placed on such content by you or any third party.
  • Publisher reserves the right to modify, suspend, or withdraw access to any Materials at its sole discretion, without prior notice or liability.
8. Your Representations

By accessing or using the Services, you represent and warrant that:

  • All information you provide to Publisher in connection with the purchase and use of the Services is true, accurate, current, and complete. You agree to maintain and promptly update such information to ensure its continued accuracy throughout the duration of your use of the Services.
  • You have the legal capacity and authority to enter into and comply with these Terms and Conditions, and are not prohibited from using the Services under any applicable law or regulation.
  • The Services provided under the Program shall be used solely for legitimate business purposes.
  • You will not access the Services through automated or non-human means, including but not limited to bots, scripts, or scrapers, unless expressly authorized by us.
  • You will not use the Services for any unlawful, unauthorized, or prohibited purpose, and your use will comply with all applicable laws, regulations, and third-party rights.
  • You shall not interfere with, disrupt, or compromise the integrity, availability, performance, or security of the Services, or any servers, systems, networks, or infrastructure connected to or supporting the Services.
  • You shall not mispresent their supreme buyer status, nor reproduce, distribute or otherwise disclose any proprietary materials provided under the Program.
  • You shall at all times comply with the policies, procedures, and operational requirements of the Global Sources Online website platform, including but not limited to its Privacy Policy, Cookie Policy, and any other applicable guidelines, rules, or codes of conduct as may be issued, amended, or updated by Publisher from time to time. Failure to adhere to such policies may result in suspension or termination of access to the Services, without liability to Publisher.

If you provide any information that is false, misleading, outdated, or incomplete, or if we have reasonable grounds to suspect such information is inaccurate or non-compliant, we reserve the right to suspend or terminate your GSOL account and deny any current or future access to the Services, without liability.

If you provide any information that is false, misleading, outdated, or incomplete, or if Publisher has reasonable grounds to believe that any information you have provided is inaccurate, non-compliant, or otherwise in breach of applicable policies or legal requirements, we reserve the right, without prior notice and without liability, to suspend or permanently terminate your Global Sources Online website account and to refuse any current or future access to the Services, in whole or in part.

9. Non-Transferability

Your rights and obligations under the Program are personal and non-transferable. You may not assign, transfer, delegate, or sublicense any part of this Agreement or your participation in the Program to any third party without the prior written consent of the Publisher. Any attempted assignment or transfer without such consent shall be deemed null and void.

10. Purchase and Payment

We accept the following forms of payment, processed via external payment gateways:

  • MasterCard
  • Visa
  • PayPal

You agree to provide complete, accurate, and current account and payment information for all purchases made through the Services. You authorize us to charge your selected payment method for any amounts due and acknowledge that failure to provide valid payment details may result in suspension or termination of access to the Services.

All prices are subject to change at any time without prior notice, at our sole discretion. We reserve the right to adjust pricing to reflect changes in market conditions, supplier costs, or other operational factors. All payments must be made in either Hong Kong Dollars (HKD) or United States Dollars (USD), as specified at checkout.

All prices stipulated under this Agreement are inclusive of platform payment processing fees, but exclusive of value-added tax (VAT), Goods and Services Tax (GST) and other applicable indirect taxes. All such indirect taxes will be handled and remitted by Global Sources in accordance with the laws of the customer's jurisdiction. The Customer shall be responsible for any applicable banking charges.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving suspected fraud, unauthorized transactions, or violations of our terms. We are not liable for any loss or inconvenience resulting from such refusal or cancellation. If we modify or cancel an order, we may attempt to notify you using the contact information provided at the time of purchase. We are under no obligation to provide compensation for dissatisfaction, delays, or changes in availability.

11. Refund Policy

All subscriptions of this Service are final and non-refundable. By completing a transaction, clients acknowledge and agree that no refunds will be issued under any circumstances, including but not limited to:

  • The service does not meet your expectations;
  • Change of mind; or
  • Unused access.

Publisher strongly encourages you to review all service details and our Terms and Conditions carefully prior to purchase. If you have any questions or concerns before completing your transactions, please contact our support team at service@globalsources.com.

12. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Service at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Servies. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension of discontinuance of the Services, in whole or in part.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without giving notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuances of the Services. Nothing in these Terms and Conditions will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

13. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability and various other information. We reserve the right to correct any errors, inaccuracies or omissions and to update or modify the content on the Services at any time, without prior notice. We do not guarantee that all content is complete, accurate, or current, and you acknowledge that any reliance on such information is at your own risk.

14. Third-Party Contents

Certain content, materials, or information available through the Services may be provided by third parties. We do not endorse, guarantee, or assume responsibility for the accuracy, reliability, or completeness of any third-party content. You agree that we shall not be liable for any damages or losses resulting from your use of or reliance on such third-party content, or from your inability to access updated or corrected information.

15. Information

You (and confirm that the data subject also agrees) agrees that the information and any personal data provided by you under or pursuant to this Agreement may be used by Publisher in accordance with its "Privacy Policy” published in its website (www.globalsources.com). You further agree and acknowledge that Publisher and/or Publisher's representative may from time to time, send third parties' inquiries, news and information, and/or information or updates relating to Publisher (or its affiliates) or Publisher's (or its affiliates') products and services, you via facsimile, e-mail or other means.

16. Disclaimer

The Program and all associated Services are provided by Publisher on an "as is” and "as available” basis. To the fullest extent permitted by applicable law, Publisher expressly disclaims all warranties, representations and conditions of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement or accuracy, reliability or completeness of any content or service.

Publisher does not warrant or guarantee that: (i) the Services will meet your specific business needs or expectations; (ii) Access to the Services will be uninterrupted, timely, secure, or error/mistake-free or inaccuracies of content and materials; (iii) any defects or errors will be corrected; and (iv) the results obtained from the use of the Services will be accurate.

You acknowledge and agree that your use of the Services is at your sole risk, and that you are solely responsible for evaluating the accuracy, completeness, and usefulness of any information or materials provided.

Publisher shall not be liable for any loss or damage arising from your reliance on the Services and/or your access to and use of the Services, including but not limited to business interruption, loss of data, personal injury or property damage.

17. Indemnification

You agree to defend, indemnify, and hold harmless Publisher, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Services; (b) your violation of these Terms and Conditions or any applicable law or regulation; (c) your infringement or misappropriation of any intellectual property, privacy, or other rights of a third party; and (d) any content or data you submit, transmit, or make available through the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. We will make reasonable efforts to notify you of any such claim, action or proceeding which is subject to this indemnification upon becoming aware of it.

18. Buyer Data

We may collect, store, and process certain data that you transmit to the Services or that is generated through your use of the Services ("Buyer Data”) for the purpose of operating, maintaining, and improving the performance of the Services. This may include, but is not limited to, account information, transaction records, usage metrics, and communications.

We perform regular routine backups of Buyer Data; however, you acknowledge and agree that you are solely responsible for maintaining and securing any data that you transmit or that relates to your activities on the Services. We shall not be liable for any loss, corruption, or unauthorized access of such data, and you hereby waive any right of action against us arising from any such incident.

We will process Buyer Data in accordance with applicable data protection laws and our Privacy Policy, which outlines the types of data collected, the purposes of processing, your rights as a data subject, and how to exercise those rights. By using the Services, you consent to such processing and acknowledge that your data may be stored or processed in jurisdictions outside your country of residence, subject to appropriate safeguards.

You may request access to, correction of, or deletion of your Buyer Data by contacting us through the channels specified in our Privacy Policy. We reserve the right to retain certain data as required by law or for legitimate business purposes.

19. Limitation of Liability

The Publisher's liability to the Buyer in respect of any claim under this agreement for negligence or willful default shall be limited to the charges for Program's Services in question. In all circumstances, to the maximum extent permitted by law, Publisher shall not be liable for any indirect, incidental, special, punitive or consequential or exemplary damages or losses whatsoever, including but not limited to any loss of use, business interruption, data, revenue or profits or any financial or economic loss, arising out of or related to the use of the Services, even if advised of the possibility of such damages.

20. Electronic Communications, Transactions and Signatures

By accessing the Services, communicating with us via email or completing online purchases constitutes electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any regulations, rules ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or other than electronic means.

21. Update

These Terms and Conditions may be updated, amended, or modified by Publisher from time to time. Any such changes will be effective immediately upon posting on our official website. Your continued use of the Services following the posting of revised Terms and Conditions constitutes your acceptance of those changes. It is your responsibility to review the Terms and Conditions periodically to stay informed of any updates.

22. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, your online purchase, or our Services, you may contact us through the following channels:

For order-related issues, please include your order number and/or contract number and relevant details to help us assist you more efficiently.

23. Cancellation or Breach by You

You shall not be entitled to terminate this Program with respect to all associated Services hereunder, except by notice in writing on its company letterhead to Publisher (in which event, the provisions of the next paragraph shall be applicable).

In the event of any termination, cancellation or breach of this Agreement by you:

  • any payment already paid to Publisher by you shall be absolutely forfeited by Publisher; and
  • you shall compensate Publisher for all losses and damages resulting from such termination, cancellation or breach. (For this purpose, Publisher shall be entitled to recover from you a sum equal to all payments already made by you as and by way of liquidated damages (and not as a penalty) and shall be entitled to set off such liquidated damages against the payments already made by you. You agree and acknowledge that the aforesaid amount of liquidated damages represents a reasonable and genuine pre-estimate of the losses and damages which Publisher would suffer in the event of such termination, cancellation or breach.)
24. Force Majeure

Publisher shall not be liable for any breach, failure of performance or delay due to causes beyond its reasonable control, including but not limited to any act of God; strikes, lockouts, work stoppages or labor disputes, troubles or difficulties; labor shortage or work slow-down; fire, flood, explosion, earthquake, storm or disaster; vandalism; equipment or technical malfunctions or failures; power outage, shortage, surge or failure; cable cut, bandwidth shortage or other similar occurrence; server crashes and/or back-up failures; serious accidents; epidemics or quarantine restrictions; any law, order, regulation, direction, action or request of any government (including state and local governments) or of any civil or military authority, or of any dependent agency, commission, court, bureau, corporation or other instrumentality thereof; embargo; allocation regulations or orders affecting materials and/or the supply thereof; national emergencies, insurrections, riots, civil commotion, war or warlike operations; delays or interruptions in transportation; supplier failures, shortages, breaches or delays; shortage of materials; inability after due and timely diligence to procure materials, accessories, equipment or parts; or any conditions beyond the reasonable control of Publisher affecting production or delivery in any manner.

25. Entire Agreement; Conflicting Terms

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof. No conditions which conflict with the conditions stated herein shall be binding on Publisher or take precedence over the terms and conditions herein.

26. Illegality

If any provision of this Agreement is or becomes illegal, invalid or unenforceable ("Affected Provision"), such Affected Provision shall, to the maximum extent possible, be modified and/or replaced by an equivalent legal, valid and enforceable provision, in a manner which accords with or which gives effect to, as closely as possible, the original intent of the Affected Provision. If, however, such modification or replacement is not permissible, then the Affected Provision shall be deemed to be severed from this Agreement. The illegality, invalidity or unenforceability of the affected provision (or the modification, replacement or severance thereof ) shall not in any way affect the legality, validity or enforceability of the other provisions of this Agreement, which shall remain in full force and effect.

27. Term & Termination
  • The Program and all associated Services shall commence on the Effective Date specified at the time of subscription and shall continue for the duration of the membership period selected by you, unless terminated earlier in accordance with these Terms and Conditions.
  • The Exclusive Services provided under the Program shall begin on the Effective Date confirmed by Publisher and shall remain active for the duration of the subscription term. If any Exclusive Services cannot be delivered due to you breach of these Terms and Conditions, or any act, omission, or fault attributable to you, Publisher shall have no further obligation to provide such services, and you shall not be entitled to any refund, credit, or compensation.
  • Publisher reserves the right to suspend or terminate your subscription of the Program immediately, without prior notice, under any of the following circumstances:
    • If you fail to comply with any of the eligibility criteria, verification requirements, or platform policies outlined in these Terms and Conditions;
    • If any representations or warranties made by you under these Terms and Conditions are found to be false, misleading, or materially inaccurate;
    • If you breach any material obligation under these Terms and Conditions, including misuse of the supreme buyer status or unauthorized disclosure of proprietary materials;
    • If you become insolvent, is unable to pay debts as they fall due, or is subject to any bankruptcy, liquidation, or similar proceedings;
    • If you engage in any activity that, in the sole discretion of Publisher, constitutes fraud, misrepresentation, or deceptive conduct;
    • If your conduct is deemed to harm the integrity, security, or reputation of the Program or the Publisher's platform.
  • Termination of your subscription shall be without prejudice to any rights or remedies accrued by Publisher prior to termination, including claims for breach, indemnity, or damages.
  • Any provisions of these Terms and Conditions which by their nature are intended to survive termination, including but not limited to disclaimers, limitations of liability, intellectual property rights, and indemnity obligations, shall remain in full force and effect following the expiry or termination of the Program.
28. Governing Law and Jurisdiction

This Agreement shall be construed in accordance with and governed by the laws of the Hong Kong Special Administrative Region. You hereby submit to the jurisdiction of the courts of the Hong Kong Special Administrative Region and/or such other courts of competent jurisdiction as Publisher may in its absolute discretion deem fit.

Last updated September 29, 2025

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