Business hotel selection and enjoyment

After another day of intense and busy business work, FUJITA returned to the hotel physically and mentally exhausted. As soon as he stepped out of the car door, he was greeted by the doorman's familiar smiling face and cordial greetings; Asking questions, the waiter familiarly provided a few dishes that he liked to eat... Almost every employee in the hotel knew him, and he always felt at home and respected everywhere, so this Japanese has put this as his home in Beijing.

Indeed, in the busy life of business people, business hotels play a vital role. The right choice and enjoyment of a business hotel can be the icing on the cake for a business trip.

Basically choose standard location and brand price

The Crowne Plaza Beijing International Art Garden, where FUJITA lives, is located in the commercial golden area of Wangfujing area in Beijing: convenient transportation, only about 30 minutes' drive from the airport; Various business activities and conferences can meet some potential business partners; there are many well-known specialty restaurants around, which is conducive to entertaining guests; it is also close to the main tourist attractions and leisure activities in Beijing, which is convenient for sightseeing and leisure after business.

The above series of factors reflect the superiority of a business hotel's location, which should be the first consideration for business travelers. Because for managers who need to complete various business tasks in a short period of time, the location is not superior, which is tantamount to wasting time. Famous business hotels are in first-class locations, such as the China World Hotel in the center of Beijing's CBD, and the Grand Hyatt in Shanghai, which is adjacent to the International Conference Center.

The second factor that FUJITA chose for this hotel was the brand. Crowne Plaza is part of the world's largest InterContinental Hotels Group, with more than 3,300 hotels in more than 100 countries, with a total of more than 510,000 rooms.

Generally speaking, a brand is a guarantee of quality and service. The more mature hotels, especially international hotel groups, such as InterContinental, Shangri-La, Hilton, Sheraton, etc., pay more attention to brands, and the level of hardware facilities and software services provided will be correspondingly better. The products and services enjoyed by the hotel are also relatively uniform. The vast majority of business hotels are 4 or 5 stars. Business travelers should choose a hotel of the corresponding grade according to the strength and image of their company.

To some extent, loyalty programs are an important factor in a business traveler's choice of a hotel. At present, many hotel groups are launching similar incentive mechanisms and specific programs. For example, the InterContinental Hotel has been running the points program for more than 10 years, and has cooperated with more than 30 national airlines. Once a guest becomes a member of its "Preferred Club", he can get hotel points or airline mileage points and get corresponding rewards. .

Finally, price is an indispensable factor to consider. First of all, you must be confidant. You must carefully consider the frequency and number of business trips each year, what season is each time you travel, how long you need to stay, and what the company's budget is for each time.

The second is to know the enemy. The first thing to understand is that hotels generally give corresponding prices based on the consumption of guests, and the price is cheaper if the quantity is large.

The second thing is to understand that the hotel will launch different price policies according to the peak, normal and low seasons. For example, for hotels in Beijing, the prices in peak seasons (May 1st to early June, early September to mid-November) are relatively high; the prices in the flat seasons (March, April, July, and August) are flat, and the prices in the low seasons (January, February) are relatively high. Low. If you catch up with a large conference or exhibition, the price will also rise with the market. If you are not attending the exhibition, you can completely avoid this peak time.

The third thing to consider is the price level of the hotel itself. It is also a five-star hotel, and the price is also different. If it is not for special needs, there is no need to choose the most expensive one. Also, keep an eye on the latest developments in the hotel. You can search on the website of the hotel to get the latest information in the first time. For example, some hotels have just been renovated and are promoting them at preferential prices, so that they can stay in the most satisfactory rooms at the most affordable prices.

Enjoy considerate service when staying on the executive floor

In addition to meeting general check-in requirements, managers should also pay special attention to the hotel's business facilities and special services for business travelers, such as whether there is an electronic conference room And equipped with the most advanced electronic conference facilities, with or without broadband Internet access, it is best to have wireless Internet access anywhere in the hotel. Because it is an auxiliary condition to help you complete a successful business trip.

Many business hotels have tailor-made executive floors for business people, and their room rates generally include a lot of discounts and even free services. The first is that the hardware facilities are better than ordinary floors. For example, the executive room of the Crowne Plaza Hotel is larger than the room on the ordinary floor, and has stronger business functions. The living and working areas in the room are clearly divided, the furniture is placed loosely and reasonably, and the necessary stationery, lighting, the comfort of the office chair and other subtleties required for desk work are carefully considered, and all details are as close to business as possible. Guests feel the same at home and in the office. This makes the guest room not only a comfortable place to rest during business trips, but also an ideal place to prepare for work.

The second is to emphasize the personalization of services. For example, Crowne Plaza Hotel provides a series of special services for guests staying on the executive floor: a few hours of free use of business meeting rooms; a relatively independent small business center dedicated to serving business guests; an executive lounge , it is very appropriate for guests and local partners to meet here; special catering services are provided, where guests entertain guests, which not only conforms to the budget but also reflects their own behavior characteristics; provides fast laundry services to bring convenience to guests; The cocktail happy hour allows guests to make the most of their leisure time. In addition, the hotel's gym, swimming pool, sauna, including the latest SPA and other recreational facilities can be fully used. Let the guests enjoy a high-quality life easily while completing the heavy business work.

Provide credit protection and generously measure your identity

In the process of business travel, sometimes some unexpected situations will inevitably occur. The hotel could not be notified in time. If the hotel does not get your change information, it will cancel the reservation after 6:00 pm on the day you booked the room. By the time you arrive in a hurry, the hotel is already full and cannot accommodate you. Because you did not provide any personal or company guarantee to the hotel.

Guarantee means mutual commitment between two parties and is especially important during the peak season of the hotel industry. In any case, the first consideration of the hotel is the customer with business dealings and contractual relationship. The guest needs to indicate the payment method in the contract or reservation form: if the guest pays by himself, according to international practice, the hotel will usually ask your authorized VISA card and MasterCard credit card as a guarantee; if it is with the guest's company or responsible for travel affairs In order to ensure the turnover of funds, the hotel usually asks you to determine the corresponding payment methods such as advance payment, cash payment when leaving the hotel, monthly settlement, etc. With any of the above forms of guarantee, it gives the hotel confidence, and at the same time guarantees that your reservation will not be easily cancelled.

Payment method is also an important factor when negotiating with hotels. If you consider a long-term relationship, it is best to choose a contract hotel, which is usually signed for six months or one year. In this way, no matter in the low season or the peak season, there will be guarantees of prices, housing conditions and services. And hotels tend to give more attention to frequent guests. For example, FUJITA received a lot of special courtesy. In addition to making special changes to his guest room, the hotel added washing machines and barbecue grills according to his needs, and also took the initiative to celebrate his birthday. Finally, show your identity generously, and it is possible to enjoy excellent value for money on your first stay. For example, Crowne Plaza has hosted several senior officials of the US Olympic Committee. The price initially offered was not cheap, but after the other party revealed their identity, the hotel gave them a free upgrade and provided the best executive room at the time.

Most hotels analyze the influence of their guests on the company. For example, if you are a company administrator, or other managers with decision-making power, because your experience when you check-in is very important for establishing the image of the hotel and establishing a long-term cooperative relationship between the two parties, it will also affect the number of future room reservations of your company. Because of the role of a little psychological suggestion, hotels usually adopt flexible strategies for such important people to provide better services within their capabilities. At the same time, you don't have to worry about the lack of privacy protection. The hotel keeps your phone, fax, room number and other personal information confidential to ensure that all your business activities will not be disturbed. Therefore, unless there is a special reason, you may wish to generously measure your identity, which is beneficial to the company and yourself.