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專家問答:如何控制產品的品質?
Global SourcesUpdated on 2023/12/05
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觀眾問：關於品質控制，你最重要的忠告是甚麼呢？
Mike的答案：
如果你搜尋我的YouTube頻道，或者上Google搜尋「Mike Bellamy and China」，便會看見大量的影片。我在我的著作The Essential Reference Guide to China Sourcing中，也有談及大量品質控制的問題。
關於品質控制，我會說最重要的是用白紙黑字清楚寫明你所訂購產品的質素標準。很多買家——尤其是新手——會將貨辦寄給中國大陸（的廠房），要求（廠房）根據貨辦製作產品。可是，這可以有很多解釋。舉例，我手上有一個藍色文件夾，那麼，這是哪一種藍色？是在陽光下和手臂保持一定距離時的某種藍色？在某種燈光下又如何？所有事物都可以有不同的詮釋。 因此，與其寄送貨辦，不如強迫自己製作一套方法論（methodology），讓供應商根據你的方法論去檢查貨品。你知道甚麼是嚴重的、輕微的和致命的瑕疵，也瞭解應該用甚麼工具去檢查產品。假如你沒有用白紙黑字寫得清清楚楚，容易令人明白，你有很大機會得到你不想要的製成品。因此，我的第一項建議是用白紙黑字清楚地寫下你想購買甚麼，無論你要買的是刷子，還是高科技產品，你都要這樣做。
環球資源的採購專家在每星期都會解答關於採購的棘手問題。你可以打開Ask the Experts page的頁面，寫下您在採購時遇到的疑難，然後提交。我們會選出最具挑戰性的問題，在Ask the Experts節目中向Mike或其他專家提出，由他們解答。
Mike來自紐約，九十年代時去了哈爾濱和北京唸書，其後二十年分別在日本、中國和泰國定居及工作。在 https://www.asiabridgelaw.com, Mike為《財富》世界五百強及小型公司擔任中國企業高級顧問的工作。Mike曾接受《華爾街日報》、全國廣播公司商業頻道、《金融時報》和彭博的訪問，被視為中國採購的專家。
圖片來源：<a href="https://www.freepik.com/vectors/character">Character vector created by vectorjuice - www.freepik.com</a>
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