Gao Qunyao: Establishing a "through train" with the headquarters _x000D_

Global SourcesUpdated on 2023/12/01

Hot Topics

Global Sources Exhibitions

The word "like a fish in water" is the most appropriate to describe Gao Qunyao's current state. After leaving the position of President of Microsoft China in 2002, in June 2003, he returned to his old club Autodesk as Global Vice President and President of Greater China (from 1995 to 1999, he served as its Greater China District President and General Manager of China). In the following two years, Autodesk, the world's leading supplier of design resources and digital design and content creation tools, saw a substantial increase in performance in China. Last year, the performance in China increased by more than 50%, which completely changed the Autodesk's performance was stagnant in China before.

Gao Qunyao believes that the establishment of Autodesk's unique "China Special Affairs Committee" allows Chinese companies to have a direct train with the headquarters. This smooth communication mechanism allows him to focus on the external market and focus on On customers, not on internal corporate politics.

Why was the "China Special Affairs Committee" established?

According to my experience as a professional manager of multinational companies for many years, the success of multinational companies in China requires solving an equation. One end of the equation is: Are there leaders and teams who have a deep understanding of China, can see opportunities, and formulate practical growth strategies that can be effectively implemented within the constraints of professional ethics and the various rules of listed companies? If there is, it's on the other side of the equation: Is there a system that allows this group of people to make the most of their talents? There are too many examples in China: no matter how successful a company is elsewhere, it may not be successful in China. The reason is that it cannot adapt to the actual situation in China. Under such circumstances, can the top decision-making level of the headquarters achieve "restructuring"? Can China's management team be fully trusted and empowered?

The "China Special Affairs Committee" is on the other side of the equation. It breaks the company's original bureaucracy, provides institutional guarantees, and allows China's management team to give full play to their talents. On the day I returned to Autodesk, the company announced the establishment of a "China Special Affairs Committee" that had never been preceded by any company in the world. This organization was led by Carol Bartz, Chairman of the Board and CEO, and was founded by Carol Bartz, the company's COO, the global vice president of sales, a vice president of Asia Pacific, and me. The committee meets quarterly to discuss the situation in China.

When was the idea for this organization first?

After Welch retired, I was in Beijing once with his successor, Immelt, when I was president of Microsoft China. We discussed the issue of communication between managers and headquarters in China. At that time, Welch asked: "If you have a particularly difficult matter to communicate with the head of the company, how many floors do you need to go?" Layer - He reports to me. "That touched me a lot. 10 minutes after the conversation, I emailed the then president of Microsoft with my thoughts.

As I was seriously considering returning to Autodesk, we discussed what it takes to do well and be different in China. Autodesk has been in China for 10 years. Multinational companies in China generally go through three stages: the progress stage, the take-off stage, and then gradually integrate into the same as other companies. After so many years, I also realized that when a company's business develops to a certain level, it needs a very important condition to make a breakthrough, which is the guarantee of the system. I propose such a system innovation proposal.

What is the role of such institutional innovations?

I took office in June 2003. When we first opened the special committee in October, we put forward three new initiatives: The first is the geographic expansion plan. At that time, our business only came from Beijing, Shanghai and Guangzhou. I don't think it's appropriate at all. Do you expect Xinjiang users to take a 6-hour flight to Beijing to buy genuine copies? The second is products made in China. This straightens out our relationship with local app developers. Third, we have launched a unique licensing method for China's unique needs. All three are fundamental changes. It is common sense to speculate that such a thing would never happen to an average company - colleagues would have stomped on the person who launched such a new initiative! At Autodesk, this committee provides the mechanism to ensure that such a move can happen.

If there is no such system, if there are five layers between the manager in charge of China and the head of the headquarters, and you have something to tell the president directly, what do the five people think? And if it is uploaded to the president through these 5 layers, is the information still the original information?

Everyone knows that software is not easy to do in China. Taking the general situation in this industry as an example, the turnover of multinational companies in China may only account for 1% of the world's total, so the energy spent by global CEOs in China may only be one percent. Most of the work done by the managers of many multinational companies in China is to try to make the people in the headquarters become China experts in this one percent of the time - the managers will be exhausted on this road! If a general manager of a multinational company in China today picks up a piece of paper, draws a line in the middle, and categorizes the things he does every day: the things he communicates with the headquarters are written on the left, and the things he really does for the Chinese market and customers are written on the left. on the right. You'd be amazed how things are mostly on the left, and how much time is actually spent with clients? Therefore, "Autodesk's system is the liberation of productivity.

Autodesk has operations in 160 countries around the world, why can such an organization be set up just for China?

This is about Autodesk The management art of CEO Carol Bartz: If a company wants to grow organically, it must add new businesses. When new businesses appear, if the CEO does not take special measures, the new businesses will be overwhelmed by the existing management system, It is impossible to succeed. What new initiatives should be taken? First, find the most enthusiastic, impulsive, and capable people to do it. Second, set up a space for such people, and the CEO himself will be a cheerleader, making An atmosphere that makes everyone realize that it is necessary to provide convenience for new business. In order to make everyone pay attention, the importance of this matter should even be intentionally magnified. Carol Bartz did exactly this in China: she first looked for people, Find me; then set up a "China Special Affairs Committee"; finally let everyone know what this means for Autodesk - business in developing countries is one of the main engines of Autodesk's future growth, and China is one of them The leader of the company. Everyone in the company carries a sign with the company's four goals, one of which is: to be successful in China.

At Autodesk US headquarters, I set up a "China Day" at Autodesk's US headquarters "On this day, the headquarters building was all decorated with Chinese decorations, and there was a two-story Buddha in the lobby. On that day, everyone in the headquarters ate Chinese food, and all our people working in China wore Tang suits. Then from the CEO Counting down to 80 people, all of us for the day listened to what happened in China. The communication was very efficient.

Back on the other side of the equation, Carol Bartz is your "cheerleader", So how do you "cheerleader" for your subordinates and build a lean Chinese team?

In China, the story is reversed. First, how much do we know about China? The longer we are in China, the less Dare to say that you know China. This is how the "China Masters" program came out - we regularly invite some scholars, experts and government officials to give lessons to middle and senior managers. On the one hand, managers can improve themselves and have a deeper understanding of China; on the other hand, It also enables managers and government officials to communicate more effectively. The training topics in this area include: the decision-making process of the Chinese government, the opportunities and challenges faced by the transformation of state-owned enterprises, China's macroeconomics, the differences between China and the West, etc.

Secondly, on China How to innovate after in-depth understanding? In this regard, Autodesk China has a "Thinking Day" - we regularly organize our employees, supervisors and partner CEOs to the suburbs to brainstorm and speak freely.

Our today's A large part of the reason for the relatively strong combat effectiveness is that we have a capable, enthusiastic, innovative and strong implementation team. In the end, the autonomy is earned by you, not given to you by others. If there is no me After returning for 8 consecutive quarters of strong and sustained growth well above the company's global growth rate Continuous growth, if there is no record-breaking performance in the past five quarters, I am afraid that the headquarters will not give so much support to China.

——Richard Li

Source the latest products from verified suppliers on our global sourcing platform, or install our app. Subscribe to our magazines for more in-depth insights and product discovery.

More Sourcing News

Previous Article