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In January 2005, "Naisi", which had disappeared from the TV screen for almost half a year, finally made a comeback. The toothpaste product advertisement of the Naaisi brand -- a Naaisi The cartoon image of Sri Lanka's toothpaste, plus the slogan of "the quality you can see, the VC and VE you can taste" - frequently appeared in the prime time of many TV stations including CCTV. This marks the official launch of the "Battle of Normandy" for Naais to enter the high-priced market, and Naais hopes to use this campaign to achieve a breakthrough for its brand from civilians to nobles.
Such a brand decision was made under the intense pressure of the international daily chemical powers led by Procter & Gamble. Naais started from super soap, and once attacked the washing powder market with "carved brand" and won the first place. In 2002, the sales of "Diaopai" washing powder exceeded one million tons, five times the sales of multinational companies in China.
In response to Nais' aggressive offensive, in the first half of 2003, Procter & Gamble launched a nationwide "vulture shooting" operation, from channels, prices to advertising, P&G did everything possible to squeeze Nais's superior Low-end detergent market.
After entering 2004, P&G continued to "shoot the vultures" unswervingly - increasing advertising and channel integration, provoking price wars from time to time, and in November 2004 became the new CCTV "standard king" ". In this way, when the "war" hit the second stage, Naess's "cannon" -- the TV commercial was suddenly silent. A high-profile, close fight that suddenly became a P&G show.
Behind the disappearance of advertising is the rapid expansion of business operating costs and the shortage of funds. Since 2000, NAES has emerged in the washing powder market, and it has become an unchangeable fact that NAES products, which are positioned in the low-price competition strategy, are maintained at low profit margins. And such a state of meager profits made Naais encounter a major test in 2004 when various costs were constantly rising.
In order to get rid of the problem of low profit margins, Naais decided to take the high-end route, and the launch of toothpaste products was the intention. Naaisi tries to use "Naaisi" to end the single appeal for "good quality and low price" and "efficient decontamination" established by relying on "carved brand", so as to transition the company's product line to high-end "shampoo" in the future. ", "Brightening Moisturizer" and "Shower Gel" get ready.
Zhuang Qichuan, president of Nais Group, seems confident in the high-end brand strategy. In his work report at the company's shareholders meeting in early 2005, he pointed out: "Fighting the Battle of Normandy, opening up the second battlefield, and developing high-priced products... will become a decisive point in fighting the oppression of the foreign powers, and it is also the real success of Nais. The only way to be a world-class enterprise in China."
Dear readers, in view of the above and what you have learned about the company's internal and external situation, what do you think of the high-end brand decision of NESS? What do you think Naais should do to achieve the breakthrough of the brand from commoners to nobles?
●Case study
Frank White, one of the greatest American artists, once put forward a design point of view: when you are designing a thing, you must consider how it is Exist or how to present yourself in the future environment. For example, a chair is placed in a room, a house is placed in its surroundings, a living environment is placed under the whole urban plan.
The same is true for designing a brand. In the future, the planning and development of the entire company's brand group cannot but be taken into account. Otherwise, when you continue to launch brands, whether it is successful or not, the contribution of the entire brand portfolio to the company's sales and profits will be unpredictable and impossible to optimize. Worse, a company will pay more to reintegrate its brand portfolio, or sell brands, or take some brands out of the market, and so on.
From a brand mix perspective, some brands compete in high-priced categories and some brands compete in low-priced categories. A company needs to have a basic understanding of the characteristics of different categories and how to compete within that category. Based on this basic understanding, we will launch the brand and formulate a long-term brand strategy. Now let's talk about the competitive principles of low-priced categories and the future success of Carved Brand.
Principles of competition for low-priced brands
The profitability of a brand comes from the combination of market share and the value of the category. A category can be marketed as a high-priced category like cosmetics or a low-priced category like laundry detergent. Low-priced categories usually have low profitability, even if the brand has a large market share. High-priced categories have high profitability even if the brand has a small market share.
Since domestic brands entered the laundry detergent market with low prices, and international brands such as Procter & Gamble's Tide and Unilever fought back with price wars, the entire market has been razed to low-priced categories. This category can no longer be transferred back to a high-priced category in the short term. Unless a company introduces a super-priced brand to redefine the entire category. For example, in the early days, sports shoes in the United States were a low-priced category. With the introduction of Nike and the hype of other corresponding brands, sports shoes have become a fashionable and high-priced category. However, in terms of the current competitive situation in the domestic washing powder market, this opportunity is not high.
In the low-priced category, brands with low market share cannot profit, so sooner or later they will be eliminated. The only way to make a profit is to occupy a large market share first, which is why P&G has exhausted all kinds of marketing methods and must seize the share regardless of huge sums of money. Therefore, if the carving brand does not want to withdraw from the market or sell the brand, the only way is to continue to expand its market share. How to do it?
The first and foremost is cost cutting, which is used to build or maintain brand equity and lower selling prices to keep competitors out of the water and maintain and expand the consumer base. Management should review the entire cost structure and remove expenses that do not increase efficiency. Inventory reduction is a priority, as too many product units will complicate production and shipping, thereby increasing operating costs. Improve production procedures, production unit equipment, rationalize overall production costs, and close some production units if necessary to reduce costs. Consolidate suppliers and eliminate product features that are unnecessary or of little added value. Simplified packaging costs...Low operating costs are the basis for competitive advantage in low-priced categories. The future of Diao Pai lies in whether Diao Pai can cut its operating costs to be lower than its competitors and operate more efficiently.
It is necessary to maintain and enhance the brand value, because it is a powerful tool to consolidate loyal consumers and expand the consumer base. Whether it is necessary to increase or maintain the original advertising volume is another issue, because this must examine the efficiency of the allocation of media resources. In the past, the carved brand has indeed successfully used social issues and contradictions to create brand favorability. But carving cards did not establish a brand value for themselves. What is the engraving? "Only choose the right ones, don't buy expensive ones", this is just an advertising slogan to challenge high-priced brands. It doesn't tell consumers what the engraving is? what is right? Therefore, the carved brand must first determine the brand value of the carved brand (low price is not the brand value!), and then continue to instill the established brand value in the minds of consumers.
In terms of appeal, it is good to use social issues, but this issue must be related to the brand washing powder or the washing powder category. An advertisement like "sensible article" grasps the correlation between the two. Carving does build a strong brand attitude. This attitude is worth continuing, and Cargo has the potential to build a brand that has become a cultural icon (in the US) like Nike or Coca-Cola. But planning for the future brand imprint and continued creativity is key.
It is a great challenge for Naess to grasp the high-priced segment in the toothpaste category. The toothpaste category is a high-priced category. The motivation to intervene in this market to obtain higher profit rates is understandable. But Naess must understand that the success of high-priced categories is: innovation, innovation, innovation. Colgate and Procter & Gamble's Crest have global R&D resources and capabilities. In the toothpaste category, they have occupied all the interest segments (anti-cavity, whitening, fresh breath, traditional Chinese medicine and multi-effect). Colgate's market share is as high as 40%, and Crest also has an 11% market share.
In this competitive situation, the successful strategy of NES is not to grab the entire market share to become a leading brand, but to grasp a market segment, or some difference spaces within a market segment. In terms of sales volume is not large, but the profit rate is very high. According to the analysis of the current situation of the five major interest divisions created and established by competitors, the division that has a better chance for Naess to stand on is a multi-functional interest division, so that consumers are more cognitively able to accept one. New high-priced brand.
Therefore, Naess needed to create a multi-purpose toothpaste with one more layer of effect than other competing products. At present, although the products of Nais have their own characteristics: transparent packaging and vitamin C and E added, nutrition is a very empty concept in the end. The management of Naess should convert the concept of nutrition into a brand benefit point acceptable to consumers as soon as possible. In addition to this clear point of interest can be identified, other effects must also be shown, such as anti-cavity, whitening, fresh breath, etc., so that it can be packaged into a multi-effect toothpaste brand.
Transparent wrappers should only be used as support points. Support the brand's personality and fashion, and support the brand's appeal ("quality is visible"), or NES can manufacture toothpaste with multiple colors. One color represents one effect. Pack this multi-color toothpaste in a transparent package, Its multi-effect characteristics are very prominent and clear. In general, if consumers can't agree with what benefits this toothpaste can bring them, the foundation of the brand's existence is very weak.
Another point that Naess needs to beware of is the leading brands Colgate and Crest. If price tactics are used in this segment, Naess's high price strategy can easily be broken. In the long-term business strategy, Naess must invest in product research and development, because in competition in high-priced categories, continuous innovation is the basic way to survive.
Looking at the entire brand structure of NAES - Diao Brand operates in the washing powder market, and NAES operates in the toothpaste and skin care products market, NAES should focus on the washing powder market. Although the profit rate of this category is low, it does not mean that it cannot be profitable, otherwise Procter & Gamble and Unilever will not continue to grab market share. In addition, Nais has a strong foundation in this category, so the chance of hitting another market peak and making a profit is very high. Toothpaste and skin care products should be delayed rather than urgent, because NAES is facing a market category that is fully segmented and firmly occupied by strong brands. On the other hand, a company has limited resources, and if it is too scattered, it will eventually be empty.
It would also be unwise to use Naess as a representation of high-priced fashion in a different category, as consumers' associations with the brand will be confused in the end. Naess should use one brand to compete in one category. If Naess decides to use the Naesdang brand name to compete in the toothpaste category, which represents a super multi-effect toothpaste, then Naess shampoo and shower gel should be matched with a brand name that is suitable for competition in this category. Shampoo is a category that is easy to attack and hard to defend. The resources of marketing advertising must be very abundant and long-lasting, otherwise it will soon be forced to withdraw from the market. What's more, the benefits of healthy hair have already been occupied by competitors. Nais can only explore the potential needs of consumers, and then develop products and brand positioning according to this demand.
At the outset of this case study, the author stated that designing a brand requires anticipating what role the brand will play in the future brand group. Otherwise, the final price to restructure the brand is extremely heavy.
There is nothing wrong with the commoners, and the nobles may not necessarily be popular. Each has its own way of survival and competition, the key lies in whether you can touch the door.
The author is President and Chief Executive Officer, North Asia, McCann Worldgroup.
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