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China's market is too impetuous. After many foreign brands enter China, they find that the Chinese people pay more attention to product demand, but the brand demand part does not pay special attention to it. Why? Because products can be fake and shoddy, everyone can wear famous brands, migrant workers and bosses can wear famous brands, and all brands are devalued in China.
In fact, the entire society's emotional identity with brands has been destroyed. This kind of harm cannot be saved in a year or two, and from the trend, everyone continues to destroy it.
Our current environment is in an irregular state. Although the protection of trademarks has been proposed, no measures have been proposed for disorderly price competition. These are all things that need to be understood by many experts, who can provide suggestions for the improvement of these systems. But now many experts, especially those in branding, are a bit miserable and out of touch with reality.
The practice of "ideas" will make everyone feel very fresh, but it is impossible to form a buying habit for everyone. The general idea is to create an effect, to promote it as a topic, not as a marketing strategy. Just a point in time behavior not a system behavior. But many companies don't understand it, and they spend a lot of money to do a little bit of behavior but destroy the behavior of the entire system. If the company understands, he will not dare to do it. Spend tens of millions on an idea and earn tens of millions back? Is it worth it? Even if you really earn tens of millions, you will not be able to move forward, and the ideas will not last long. It can only be said to assist your marketing behavior and play a promoting role in a certain aspect.
Like we are doing marketing consulting, many people give companies an idea, saying that I will guarantee your success or something, but they don't even know if the path that guides you is right or not, and they only describe it to you. A future prospect you dare to go to? Once you make a mistake, it will be troublesome, so you must first make sure that you are on the right path, and you will not go back for time or strategic reasons in the middle. It is very time-consuming to start all over again.
Brands are not cheating, but cater to
Enterprises to make brands are accumulating a kind of emotion in the hearts of consumers. But consumers don’t think so. Consumers’ emotions will be vented on the product, so consumers agree that the quality of your product is the quality of your brand. In fact, his emotions are in control. Therefore, once the consumer's emotions are gone, he will question the trust degree of your product. When he feels good about your brand, he must feel good about your product.
You have a good product quality, but if you can't speak it then you can't be recognized by others. Some people have something in their hearts, but they can't tell them; some people have a little bit in their hearts, but they show it all, and if they show it 100%, they will be recognized by the society. Therefore, in the promotion of products, it is not the promotion of good products, but the best products. This is the same principle as human beings.
To be a brand is to show your own advantages to be accepted by consumers, but this performance is skillful. It does not mean that we are "deceiving" consumers. We can't say that we are "deceiving" in shaping, but we can only say that we "cater" to the consumer's mentality, and use your products to cater to their mentality.
For example, color TV, consumers like bright colors, red is red, green and green. But a color TV is good not how bright the color is, but how many layers it has. Like our urban environment, it is gray, but it has more than 100 layers. In fact, the brighter the layer, the fewer the layers, and the worse it is, but consumers don't know it. The more layers you have, the more difficult it will be, and the higher the technical content will be, but consumers will think yours is not good.
So some things are done to cater to the mentality of consumers, and it cannot be said to be deceitful. From the product point of view, it must be catered to and recognized by consumers.
Enterprises do not understand the truth of branding
In terms of brand strategy, Chinese enterprises actually need to distinguish whether the products you provide to consumers are high-frequency consumer products or low-frequency products, then each type of product Due to the change of purchase pattern, the change of brand value is determined. This is the key. Because the way you want to build your brand has to change with the result you want to get.
You want to get independent value, emotional value is one way, and you want to get selling value is also a way. That is to say, it comes from the way consumers buy demand; when we build a brand, don’t confuse brand recognition with brand favorability. We are a successful brand either by advertising and achieving a high degree of recognition. It cannot be highly recognized because of you Awareness is a successful brand, and it cannot be successful. Because this is temporary, high awareness can only be achieved for one or two years. It cannot be advertised every day, so all your behaviors need to be done for a goal.
The result that the brand hopes to build must be clear. What is clarity? For example, different people want different results. Some people want to be a scientist, which is a brand result, and some people want to be a boss, which is also a brand result. Then the price and effort you have to pay for different brand results and the way you shape it will all be different. That is to say, we must pinpoint our goals, what kind of brand do you want to make? The brand here has concepts, personalities, and characteristics. In the end, the brand you make is not the same model as everyone else. There must be differences. Brands in the same category can be distinguished.
In the same category, you can only be the first and second brands. In different categories, you can say that you are a high-end brand or distinguish the crowd. So you have to make your brand personality according to the crowd, and describe your own future brand vision. You work every step of the way for this vision, and all work cannot be separated from this vision.
It's odd that a lot of what we're doing now with brand management is often independent of branding. Brand management is the process of management building. In order to achieve the goal step by step in brand building, it is necessary to follow the steps, and then every step must be managed. In this process, there are a lot of regular things to be achieved. Management is based on strategy. Without strategy, empty management does not know what to do.
Different brand management methods are different. Some brands need two stages, and some brands need five stages. The staged results of each brand are not the final vision of the brand. For example, if you go to primary school as a "three good students", then "three good students" are only your phased achievements, but your vision is a scientist, it will take a long time, from primary school to a good junior high school, and then to high school, Then go to a good university and finally become a scientist.
So the brand process is a long-term accumulation process. To accumulate brands for this vision, the brand value will be accumulated more and more. It's not that you want to be a brand, and you will be known within a year as soon as you find someone to plan. It's just being recognized, and you are familiar with everyone, or called "people fans", you don't have brand characteristics. Therefore, it is necessary to clarify that brand management is a strategy first, followed by management. The purpose is to use what method to complete this strategy and achieve the brand vision.
There are still many details in the brand, such as name, concept, appeal, visual display, etc. Many external things are related. To make these management things together, you can't be unrelated. . Some ask this advertising company for VI design, and that consulting company for management. This is not right, why? There is no coordination between these companies. The vision that this company designs for you is that of a soldier. The company wants you to represent a pioneering youth, and then has a concept of fashionable white-collar workers. Then the whole thing is messed up. Brands should be sorted out in a single thinking and concept, but now companies do not understand the truth of branding, and they make it very confusing. I can understand the brand, and can put these together very few.
Being a brand cannot distinguish between emotion and rationality
Entertainment is a trend. The more professional people are, the less people will listen. Everyone has no time to do rational analysis, and they are willing to accept something emotionally. Because emotion is the easiest to be accepted by others. The speed of rational acceptance is slow, and the speed of emotional acceptance is fast, so many rational products can't wait to make their products emotional. But perceptualization, we sell perceptual products at a repeat rate, that is to say, after consumers become perceptual, after accepting it today, they can still accept it tomorrow.
Entertainment products, in fact, it can be emotional or rational, it just depends on how you do it. For example, in a conversation between two people, one person is very emotional, very enthusiastic, very easy-going, and it will infect the other person, and the other person will also say a lot. If one person is serious, the other person will be more serious, so the relationship between two people is not good. It was like two people engaged in a relationship. At first, the two were rational, but gradually they became more and more emotional, and finally the two got married. If it is more and more rational and troublesome, it will not be possible to get married. The woman thinks about the man and says that you have this problem here and that problem there. She always analyzes you rationally, and when she does something, she analyzes you rationally. If she does not accept you emotionally, but accepts you rationally, it is difficult to accept. Therefore, everyone feels that the degree of social perceptual acceptance is fast.
But for example, to drink a drink, it seems unlikely that you have to let him rationally analyze it for a long time before drinking it. Now when we make drinks, we say that there are nutrients in our drinks and make them rational. For example, a person who makes wine is originally emotional, but emotional. He acts and acts like Maotai. When he says "drinking healthy", it is originally emotional, but you make it rational. If it is rational, when everyone drinks you, the speed will slow down, and if your sales speed will be slowed down, your market will be small.
Emotional or rational, according to the characteristics of the product. Therefore, there is no absolute whether it is a perceptual marketing method or a rational marketing method. It is made for different products and different groups of people.
Make a brand into a fortune teller
The essence of many brands we are doing now has not changed, but we are making appearances and changing names. Who should change the name? That's a fortune teller's business. Now we all do it. What is unlucky, too old, and taboo, none of these things. No matter how old you are, you still have something to dig out of. For example, if you are old, there is only this place left, a traditional old shop, which is really not good, you can also become a tourist outlet. No matter how old he is, he definitely has the value of old age. If the value of "oldness" is discovered, it will be different. Something that can be shaped should be mined according to its original value. To make a new one is to re-create a brand, not to upgrade the original one.
So whether it is product appeal or brand appeal, it is all to achieve a purpose that you want, and then let consumers achieve this purpose. If you fail to achieve the emotional purpose of your brand and only make a brand appeal, and this appeal has not condensed emotion in front of your consumers, and has not formed a good impression of you, in the end your brand appeal will be in vain. . If you make product appeals and only focus on product interests, without the results of interest, it will not work, and the product appeals will be sold short. So what are your appeals selling, are you selling emotion? No, in the end, nothing was achieved. Therefore, many products are sold as other products, and when they are sold as brands, they are sold as products. This is caused by advertising slogans. This confusion is not to say that companies have to do this, I guess a lot of it is misleading by advertising companies.
Advertising companies do not understand marketing
For example, if you ask an advertising company to plan an advertisement for you, if you use a decent advertisement during the import period, he will plan it for you When you talk about it, you think it makes sense, but in fact you are already in the maturity stage, and then when you let it go, it feels wrong. Another is that you are in the growth stage, and as a result, he made a mature advertisement for you, but the competitive market segment in the mature stage is relatively fierce, and the method used must be changed. Because many excellent advertisements are produced in the mature period, he will say that whichever advertisement you watch is also done like this, and you are persuaded and feel that what he said makes sense. What he's saying is that it makes sense to compete in maturity, but it doesn't necessarily make sense in growth. This is because one type of advertisement is used when grabbing the market, one type of advertisement is used when building a market, and another type of advertisement is used in the competitive market, and different strategies are required at different stages.
Ads can't use the same advertisement under the same conditions, so we lack this kind of reasonable market positioning now. Too many creative advertisements are done for a sense of beauty, for a creative gimmick. There are also a lot of people who should be aware first like Heng Yuanxiang, but they do creative advertisements. When the idea comes out, it is not cognition. After a year of creation, everyone still doesn’t know what is going on. waste money.
Advertising has stages, and different stages do different things. For example, when the market first started, and consumer demand was not fully full, the demand was rising, and the rate of increase was relatively high, then I would snatch the market. At this time, consumers buy products to see if they are available, not which one is good or not. If you have this product, the advertisement you want to advertise is a product concept advertisement, telling consumers that I am this product, then you will grab this market.
If this market is sold out and everyone has this product, consumers should choose which brand is better. Everyone will say that my brand is good. At this time, personality appears. You have one more function, he has more styles, etc. This is a step-by-step development. That is to say, you have to design your advertisements with the development of the market. Products and brands are gradually made through the development of this market.
In a process, saturation reaches a certain level, and various advertisements such as promotional advertisements under competitive conditions, forms of advertisements in which products snatch the market, etc., are all for the purpose of competition, for a certain stage to complete the ad. This is a big strategy, and there are many advertisements for small strategies under the big strategy. So in the end, what kind of advertisements companies want to shoot and what kind of content they want to make are different at each stage and each period.
However, in our current advertising agencies, children are basically doing creative work. How does he know marketing? Once everyone analyzes and brainstorms, ideas come out. The advertisement came out to convince the enterprise, the enterprise thought it made sense, and then released it. After the advertisement was released, the final result was not good, which is often the case.
Enterprise advertising will only join in the fun
The key is that the company does not understand the cause, it thinks that others are advertising, it is very lively, I also want to do an advertisement, this is a phenomenon; there is another phenomenon, Some companies have made a simple advertisement in their industry or environment where the competition is not very fierce, and they have occupied a large part of the market, so that everyone can see hope. So everyone thinks that as soon as I want to advertise, I can make money all at once. Maybe you can actually make a little money, maybe you won't earn anything. Because, you made an advertisement to tell everyone what benefits your product can bring to consumers. At this time, others have seen the market demand and are ready to try to buy. At this time, others made an advertisement to tell consumers. The product of my brand is the most profitable advertisement in the product, which means that you have helped him educate the market, he wins, and you die.
Actually, everyone is reluctant to educate the market, but when the demand exceeds the supply, everyone plunders the market, because the demand already exists at this time, you just tell me who it is, then everyone is willing. Stealing the market, but obviously you can rob the market, and you are still helping with education, and you will pay for it. It is obvious that you should use the product benefits to grab the market, but you have made a brand awareness, which means you have made another concept. When others are branding and letting consumers choose their needs, you have made a brand again. The concept of personality, you have played too finely, it was originally needed by all people, but you have subdivided it again. So advertising is not that you can win the market by doing it, there are product stages, product features and marketing skills.
Let's not talk about marketing innovation, it's very difficult to understand
This is the case with Chinese companies, and everyone who succeeds will follow suit. For example, at different stages, with a certain short-term behavior, if one company succeeds, others will think that it can succeed, so I will just follow this. But he didn't know that another company could succeed in another way, and it was the right thing to do. Success has a lot of chance and coincidence, as well as a lot of regularity. Consulting firms are using their own experience to grasp these opportunities, coincidences and laws. The time, place, opportunity, and resource conditions of others are not necessarily the same as yours. In a period, some can be imitated and some cannot.
Whether it is possible or not, everyone will follow the method of this successful enterprise. If the lead is wrong, everything is wrong, the lead is a short-term action, and all are short-term actions. I have been deeply touched by several companies that I have built in the past two years. Sometimes when I enter an industry, when I see that the marketing behavior of this industry is very chaotic, everyone finds it difficult to do it. Several leading companies are looking for planning companies, but still If I can’t get rid of it, once I do it, unlike others, I quickly get rid of it. At this time, everyone follows you, because you suddenly plunder the market and plunder the most. At this time, everyone thinks that you are right, and they all follow you. . What is the reason? Just don't understand marketing, really don't understand. There are some industries where the level of marketing is very low and the competition as a whole is in a very early stage, but it seems to be particularly intense. Now some people are engaged in innovative marketing, but when you see the level of marketing in China, you will know that let's not talk about innovation, it is very difficult to understand first.
Willing one's own land, ploughing other people's land
From a marketing point of view, "Melatonin" cannot be called a success. Why do you say it was unsuccessful? Because from a marketing point of view, companies not only have to make profits from products, but also make money from brands. But it means that the brand has not made any money. It is doing promotions every day. It wastes its own land and cultivates other people's fields. It is equivalent to saying that he originally planted one-third of his own land, but it was planted on someone else's land - the "gift" land. Businesses are about building brands on their own ground. But "melatonin" and "golden partner" have abandoned their own land, and its brand should be built on its own health care products. Finally, it has "melatonin" and "golden partner" on the ground of gifts. . The value of a brand in its own concept is zero. That is to say, it can only make money from the product, not the brand, in this way.
It is not selling its own product concept, but selling another concept, we call it a selling point of the product. Selling points are short-term, what about the short-term? It has to advertise for a long time, because if it doesn't advertise, the short term will expire and it will not be able to sell. It advertises, gives gifts every day, and if you give it every day, it makes a selling point every day. When should I make a selling point? When you do not sell your own product, but add another benefit to your product, we call this a promotional benefit. That is to say, it does promotions year-round. How long can a product be promoted?
How much does it cost to advertise? After seven or eight years, the brand is worthless, and the advertising has spent so much money. If it is said to accumulate, it has earned 2 billion, but it has spent 1 billion in advertising fees, and the 1 billion and 2 billion are not equivalent. Not counting the price growth, the 1 billion yuan from the past few years to today can be used for real estate speculation of 10 billion yuan. Its ratio is not a matter of one to several, but one to dozens of times. What is this concept? It does not mean that you will be able to do marketing. Marketing is not like this.
This article is a submission from the "Brand Dialogue" forum (www.pinpaiduihua.com) of Beijing Fangyuan Runzhi Marketing Consulting Co., Ltd. The author is a well-known practical marketing expert in China and an expert consultant of the "Brand Dialogue" forum.
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